Terms of Service
Last Updated: October 15, 2026
1. Introduction
Welcome to Royal Cart UAE. These Terms of Service govern your access to and use of our website, online store, and related services.
Throughout these terms, the words “we,” “us,” and “our” refer to Royal Cart UAE. The words “you” and “your” refer to any person visiting our website, browsing our products, or purchasing from our store.
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.
By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree, please discontinue using our website.
2. Eligibility and Use of Our Website
By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.
You agree to use our website only for lawful purposes. You must not:
- Use our website for fraudulent or unlawful activities.
- Attempt to interfere with our website's security or operation.
- Submit false, misleading, or unauthorized information.
- Copy, reproduce, or misuse our website content without permission.
- Attempt to gain unauthorized access to our systems or services.
We reserve the right to take appropriate action against misuse of our website, subject to applicable law.
3. Products and Product Information
We make reasonable efforts to display accurate product descriptions, images, specifications, and prices.
However, colours and product appearances may vary depending on your screen or device settings. Product availability and specifications may also change.
We reserve the right to update product information, discontinue products, or correct genuine errors, subject to applicable law and customer rights.
4. Prices and Payments
All prices and applicable charges will be displayed at checkout or otherwise communicated as required by law.
Available payment methods will be shown during checkout and may depend on your location and the payment providers supported by our store.
By submitting an order, you agree to provide accurate billing, contact, and payment information. Orders may be subject to payment verification and fraud-prevention checks.
Any applicable taxes, shipping fees, or additional charges will be communicated as required by applicable law.
5. Orders and Order Acceptance
When you place an order, you may receive an order confirmation by email. This confirmation acknowledges that we have received your order but does not necessarily mean the order has been finally accepted.
Orders are subject to product availability, payment confirmation, and any necessary verification.
If an order cannot be fulfilled, we will make reasonable efforts to contact you and arrange an appropriate solution, including a refund where applicable.
Nothing in this section allows us to disregard mandatory consumer rights under applicable law.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated timeframes stated in our Shipping Policy.
Delivery estimates may vary depending on your location, courier services, public holidays, weather, and other circumstances.
Customers are responsible for providing accurate delivery information. Please contact us promptly if you notice an error in your shipping details.
For further information about delivery areas, processing times, shipping charges, and delays, please review our Shipping Policy.
7. Returns, Refunds, and Cancellations
Our Refund and Return Policy explains the procedures and conditions for requesting returns, refunds, exchanges, and order cancellations.
All requests will be handled in accordance with our published policies and applicable UAE consumer protection laws.
Nothing in these Terms of Service limits any mandatory rights you may have under applicable law.
8. Intellectual Property
All content on our website, including text, product descriptions, graphics, logos, images, designs, and other materials, is owned by or licensed to Royal Cart UAE or the relevant rights holders, unless otherwise stated.
You may not copy, distribute, reproduce, modify, or commercially use our content without prior written permission, except where permitted by law.
9. Third-Party Services and Links
Our website may provide access to third-party tools, payment providers, delivery services, or external websites.
These services may be governed by separate terms and privacy policies. We do not control all third-party services and cannot guarantee their uninterrupted availability.
Your use of third-party services may be subject to the applicable provider's terms and conditions.
10. Privacy and Personal Information
Your privacy is important to us. Our collection and use of personal information are explained in our Privacy Policy.
By using our website, you acknowledge that personal information may be processed as necessary to operate our store, fulfil orders, process payments, arrange deliveries, provide customer support, and meet applicable legal obligations.
Please review our Privacy Policy for further information about how your information is handled.
11. Website Availability and Accuracy
We strive to keep our website available and its information accurate. However, we do not guarantee uninterrupted access or that every website feature will always be error-free.
We may update, suspend, or modify parts of our website when reasonably necessary for maintenance, security, or business operations, subject to applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Royal Cart UAE shall not be liable for indirect losses resulting from temporary website interruptions, technical issues, or third-party services beyond our reasonable control.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, or removes mandatory consumer rights or remedies.
13. Indemnification
To the extent permitted by applicable law, you agree not to misuse our website or services in a way that unlawfully harms Royal Cart UAE or other parties.
Any responsibility for losses arising from unlawful conduct will be determined in accordance with applicable law. Nothing in this section creates liability where the law does not permit it.
14. Governing Law and Disputes
These Terms of Service are subject to the applicable laws of the United Arab Emirates, taking into account any mandatory legal requirements that apply to our business and customers.
Any disputes relating to our website, products, or services will be handled by the competent courts or authorities in accordance with applicable law.
15. Changes to These Terms
We may revise these Terms of Service from time to time to reflect changes in our business, website features, or applicable legal requirements.
Updated terms will be published on this page with a revised “Last Updated” date. Your continued use of our website after an update will be subject to applicable law and any consent requirements that may apply.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
Store Name: Royal Cart UAE
Email: royalcartuae7@gmail.com
Country: United Arab Emirates (UAE)
We appreciate your trust in Royal Cart UAE and thank you for shopping with us.